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Practice Exam 220-601
Product Description:
Exam Number/Code: 220-601
Exam Name: A+
1. After booting up a new computer, a technician observes that the USB ports are not working with any USB
devices. Which of the following should be done FIRST?
A. Check the computer to verify that the jumper settings for USB are correct.
B. Connect the USB devices to a different computer to test the devices.
C. Buy new USB wires and test USB functionality.
D. Check the BIOS to verify that USB functionality is enabled.
Answer: D
2. If an external monitor is attached to a laptop and it does not work, which of the following actions should a
technician take FIRST?
A. Re-install the operating system.
B. Open and close the cover.
C. Use the function key to activate the monitor.
D. Install new software for the keyboard.
Answer: C

3. Which of the following modes conserves the most battery power while allowing retrieval of the computing
session at a later time?
A. Hibernate
B. Suspend
C. Standby

D. Shutdown
Answer: A

4. In a typical PDA, which of the following is the primary input tool?
A. voice navigation
B. stylus
C. scroll wheel
D. keyboard
Answer: B

5. Which of the following is a WiFi device?
A. EVDO PCMCIA modem card
B. floppy disk drive add-in card
C. 802.11g PCMCIA card
D. 56K v.34 PCMCIA modem card
Answer: C

6. The error ‘invalid boot disk’ means:
A. the BIOS settings are incorrect.
B. there is no floppy disk in the drive.
C. the computer was unable to make temporary space for the boot process.
D. the computer was unable to find the information needed to start the boot process.
Answer: D

7. The utility that checks the file system structure is:
A. REGEDIT.
B. SYSEDIT.
C. MSCONFIG.
D. CHKDSK.
Answer: D

8. Which of the following keys are used to access advanced Windows start up options while a computer is
booting?
A. F8
B. F6
C. F5

D. F2
Answer: A

9. Which of the following steps in the troubleshooting and repair process is MOST effective to reduce redundant
effort?

A. Discuss the problem with the user and identify any recent changes.
B. Identify the root cause of the failure.
C. Verify the problem resolution.
D. Document activities and outcomes of repair steps.
Answer: D

10. Which of the following is required to install Windows XP? (Select TWO).
A. USB 1.0 or higher
B. 100Mb or faster network interface
C. 10GB or more free hard drive space
D. SVGA or better video graphics
E. 233Mhz or faster processor
Answer: DE

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